A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. We built our Boulder dispatch around speed, because every extra hour of standing water costs more to repair.


Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Boulder homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Ceiling Water Damage Repair in Boulder is treated as a specialty, not a side offering. Full insurance and Boulder, CO licensing back every job we take in Boulder.
Equipment lives in a Boulder-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Ask any Boulder property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our Boulder technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.

Not every water problem looks dramatic — some of the costliest Boulder repairs began as a barely-noticeable issue. Here's what tells our team a Boulder property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Boulder dispatcher will tell you honestly whether it's urgent or something we can schedule.
From a single flooded closet to a three-story commercial building, our Boulder crews scale the response to match the actual damage. Each item on this list corresponds to an actual step in our process, not a generic label.
Truck-mount extraction on every Boulder rig means high-volume pickup starts the same day, not the next. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
We calculate drying needs using humidity and temperature data rather than guessing at equipment placement, with daily logs so you can watch the numbers improve.
For Boulder families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
Boulder businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Boulder crews are trained for that exact protocol.
On top of standard drying, our Boulder crews apply antimicrobial treatment and will tell you plainly if a section needs specialist attention.
You'll see a written estimate before any equipment runs on your Boulder property, not a mystery total after the fact.
Because equipment is staged inside Boulder, most calls see a technician on-site in under an hour.
We document every Boulder job with photos and moisture logs and can speak directly with your adjuster.
Final moisture readings have to hit dry-standard before we consider any Boulder job done, and getting there again is on us.
Our Boulder team asks just enough to send the right-sized crew, not a generic single technician every time.
Our nearest available Boulder crew is dispatched immediately with truck-mount gear on board.
Standing water comes out first, then we map moisture and position air movers based on the readings.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.

Every Boulder job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Boulder work order we issue, not just mentioned in a sales pitch. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
A guarantee only means something if it's backed by documented numbers, which is why every Boulder job closes with instrument readings attached.
"We had standing water from a burst water heater and the technician arrived before I finished mopping the entryway." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"The daily drying logs actually made sense — I could watch the moisture numbers drop each day until it was done." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Because equipment is staged inside Boulder, most calls see a technician on-site within 60 to 90 minutes.
Upfront, written pricing is standard on every Boulder job, never an afterthought.
Around-the-clock Boulder coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard, and we'll send documentation formatted for a Boulder insurance claim.
We rely on moisture meters and psychrometric data, not a guess, before signing off on a Boulder job.
Yes, our Boulder crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
We scale crews and equipment for commercial Boulder accounts and assign a dedicated project lead beyond a single unit.
Most Boulder residential jobs dry out in 3 to 5 days depending on how much material got wet.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
Our Boulder coverage extends through the zip codes shown here and into nearby Boulder, CO towns.
You don't have to stay on-site the entire time equipment is running, though we do need periodic access for moisture checks.
Beyond Boulder itself, coverage extends across nearby zip codes, with additional Boulder, CO crews available for large-scale or commercial losses. If your address falls inside or near Boulder, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Boulder properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Boulder, Boulder, COCall now and speak with a real Boulder dispatcher, not a national call center.
Call +1-844-578-1604